ITD Mission and Measurements 2001-02
Dedicated to Excellence in Academic Computing
Funded under the Office of the Provost, the primary mission of ITD is to further the academic goals of the university. As succinctly stated by the Commission on the Future of NC State, the university aspires to become “the nation’s leading land-grant institution.” Information and communication technologies are clearly essential to many aspects of this ambitious undertaking.
The statistics below highlight some of the ways ITD is furthering the university’s academic goals.
Providing information technology infrastructure, systems and services that empower faculty and student excellence and success:
* Network backbone: fiber optic, multi-gigabit capacity
* Internet usage: Average monthly load inbound -123.5 Mbps; outbound - 52.0 Mbps
* Internet usage: Average peak monthly load - inbound - 274Mbps: outbound - 222 Mbps
* Network availability - backbone uptime (03/01- 01/02): 0.9986767%
* Percent campus buildings with fiber optic connection to network backbone: 95%
* Percent students in on-campus housing with direct network access available(ResNet): 100%
* Mission-critical machines monitored 24 x 7 x 365: ~ 335 servers, 1 enterprise server, 1 mainframe Average number financial, payroll and other critical “batch” processes monitored: ~350/day
* Number active computing accounts: 46,275 (created automatically for all faculty, staff, students)
* User file space: allocation per account 50MB; total space1.2 terabytes
* Number software packages provided: Unity/Unix environment ~350; Unity/Windows ~100
* Unity lab workstations supported: Unity/Unix-117; Unity/Windows-179; Unity/Mac-15;
Mac kiosks-10
* College lab workstations w. ITD-provided basic desktop: Unity/Eos/Unix-401; Unity/Windows-1401
* Assistive technologies deployment in Unity Labs: updates of JAWS and ZoomText in progress
* www.ncsu.edu home page delivery rate (“Keynote 40” - provided stats): 99.23% successful hits
www.ncsu.edu home page average “hits”/day(10/01): 6,500,000
Average number of e-mail messages delivered/month: 13,906,117
* Number Help Desk calls resolved, 05/00 to 04/01: 34,728
* Number students receiving Orientation IT training: ~ 3500
* Number “Computing Essentials at NC State 2001” CDs distributed: ~ 9000
* Number College departments served by Distributed Support staff: 15
* Number Accessible Technology workshops, presentations, 06/01-01/02: 12; ~230 attendees
* Number attendees at IT Expo : ~750 in 2001
Contributing to research in areas of academic focus for the university:
* Partner with Spirent Communications and others on new CENTAUR Lab, a multi-million dollar state-of-the-art network testing/teaching facility, opened on Centennial Campus in fall 2001
* Partner with IBM and College of Engineering on Linux s360 Project
* Partner with DELTA on Wolfware, which is part of national Open Knowledge Initiative (OKI)
* Leader in North Carolina Networking Initiative(NCNI) and Internet2 networking Initiatives
* With outside funding, direct and staff Internet2 Test and Evaluation Center (NC-ITECS)
* Now in early stages: Partnering with UNC-CH, Duke, IBM and NC Supercomputing Center on first-of-kind Bioinfomatics Grid.